Getting a recall fixed often feels straightforward, yet the total time can surprise owners. The hands-on service in a dealer bay usually runs two to three hours. Still, scheduling and parts allocation can stretch the overall timeline to weeks or, in rare cases, months.
Technicians replace the pump module inside the tank and run leak and pressure checks before clearing the car for the road. Parts are sent by VIN, and backorders are common when millions of vehicles need the same component.
What you’ll learn: the step-by-step dealer process, why the time gap exists, and practical steps owners can take to speed repair. Call a dealer, verify your VIN online, and prepare for a same-day visit once parts arrive.
Key Takeaways
- The in-bay repair generally takes 2–3 hours; total span often covers weeks due to parts and scheduling.
- Parts allocation is VIN-based, so sign up with your dealer early.
- Follow safety steps: arrive with under half a tank and remove items near the rear seat.
- Ask the service advisor for ETAs and keep repair orders for records.
- Prioritize the recall to lower the risk of sudden engine stall and protect passengers.
Why This Recall Matters Right Now
Immediate action matters because the defect creates a clear safety threat on the road. A defective impeller can swell and seize, cutting fuel pressure and causing an abrupt engine stall that endangers drivers and passengers.
Recognize the warning signs: long cranks, sputtering, and loss of power under load. These symptoms can precede an unexpected stall at low speed or on the highway, creating a serious crash risk.

Service at an authorized dealership is free and fixes the known defect. Dealers issue documentation when the job is complete, which also protects owners in any future questions about vehicle history.
- Act early to get into the service queue and shorten your wait.
- Limit high-speed driving until the repair is done to reduce exposure.
- Keep records of calls and appointment confirmations to show timely action.
In short: treat the notice as urgent. Prompt scheduling reduces your risk and helps you avoid extended delays from busy service departments.
What’s Being Repaired: Fuel Pump, Pump Assembly, and System Risk
The service replaces the in‑tank module that supplies the engine and removes a defective impeller that can swell and seize. The problem stems from certain Denso impellers molded with improper resin density. Over time, these parts can absorb fuel, distort, and rub against the housing.
The defective impeller issue and engine stall risk
The repair targets the fuel pump module inside the tank and the related delivery system. When the impeller binds, the pump can no longer maintain pressure and the engine may shut off suddenly.
This is a supplier‑level manufacturing variation, not normal wear. Because inclusion is VIN‑specific, two similar vehicles might have different recall statuses.
- Symptoms: hard starts, hesitation, or intermittent loss of power before a full stall.
- Cause: impeller swelling from fuel exposure that deforms and blocks rotation inside the pump assembly.
- Fix: replace the entire pump assembly with a corrected unit to eliminate the defect in the tank environment.
Pay attention to warning signs and confirm your VIN status. Replacing the module removes the component‑level failure and restores safe fuel delivery to the engine.
Honda Fuel Pump Recall: How Long Does It Take for Repairs?
In-bay labor typically runs about 2–3 hours, though calendar time is usually longer.
What that “time” covers: VIN verification, ordering and allocation of parts, scheduling an appointment, the actual installation, and final leak and diagnostic checks.
The hands-on dealership portion is normally two to three hours, but parts backorders can stretch the total wait to weeks or months. Dealerships assign components by VIN, so being on the parts list early speeds the process.
Plan to allocate a full day for drop-off and pickup. A morning appointment raises the chance your car leaves the same day because technicians can prioritize recall work before later jobs.
- Confirm eligibility and get on the parts list right away.
- Ask the service advisor for parts status and expected call dates.
- Expect leak checks and system verification after the module swap.
Tip: Stay flexible with scheduling and keep communication open with your dealer to shorten overall time to repair.
The Dealership Repair Window: What Happens During Those 2-3 Hours
At the service bay the team follows a tight checklist to finish work within that two- to three-hour window. Check-in confirms your VIN and recall scope, then staff complete required paperwork and safety prep for handling gasoline.
Check-in, paperwork, and safety prep
Staff will ask you to remove items from the rear seat area and verify the tank level. Arriving with less than half a tank helps speed handling and reduces risk during work.
Accessing the pump via rear seat or fuel tank
Technicians either lift an interior access panel beneath the rear seat or partially lower the fuel tank to reach the assembly. Both approaches follow factory safety steps.
Installing the corrected pump module and leak checks
The old assembly is removed and the corrected unit is fitted with new seals and hardware. The team performs careful leak checks and primes the system to verify proper pressure and flow.
Final diagnostics, codes, and roadworthiness
Technicians run diagnostic scans to clear related codes and confirm the engine and fuel system show no faults. Once tests pass, the dealership returns the vehicle as roadworthy.
The Biggest Variable: Parts Availability and Allocation
When millions of vehicles need the same corrected module, supply chains strain and timelines expand. The wait for a replacement often comes down to whether the right parts are in stock where you are.
Why backorders can stretch from weeks to months
Suppliers ramp production, but demand outpaces shipments. That mismatch creates regional and national backorders that slow service.
VIN-based allocation and what your service advisor can tell you
Manufacturers assign each VIN a specific allocation. Once the dealer verifies your VIN, they place an order and add you to a waiting list.
- What your service advisor does: confirm VIN status, place the order, and share the best estimate of arrival.
- Calling multiple dealers often won’t help if the allocation is tied to one location.
- Expect variability by region; some stores may see earlier shipments while others wait.
Practical steps: sign up early, keep your contact info current with the dealer, and be prepared for lead times that can range from a week to several months.
Scheduling Constraints at the Honda Dealership
Limited bay space and certified techs mean recall jobs can wait even after parts arrive.
Service centers must balance warranty work, routine maintenance, and safety campaigns. That competition for labor and lifts creates appointment queues even when replacement parts are on hand.
Service bay capacity and technician availability
Many stores run at or near capacity during peak weeks. A certified technician can take only one car at a time, so high demand lengthens wait time.
Recall blocks and scheduling practices
Dealerships often block specific hours for recall work to ensure compliance and documentation. Still, those blocks can fill quickly when multiple recalls are active.
- Even with parts: bay capacity and tech schedules can create a queue.
- Book promptly when contacted that your part is in; early slots raise the chance of same-day completion.
- Be flexible with dates and times—workloads change weekly and openings appear.
- Ask the dealer about shuttle options or loaner cars if you need transport while your car is in the bay.
How to Confirm Your Recall Status in Minutes
Checking your vehicle’s recall status is fast when you use official tools and have key details ready. A few minutes on a verified site or a quick call gives clear results tied to your VIN. This prevents confusion from hearsay and speeds your next steps with a dealer or service center.
Using the NHTSA VIN lookup and owners site
Go to NHTSA.gov/recalls or the manufacturer’s owners portal and enter your 17-character VIN. The lookup will list open safety actions that apply to your vehicle, including the specific campaign affecting the fuel system.
What to have ready when you call the dealer
When contacting a dealer or service advisor, keep this on hand:
- 17-digit VIN — the single most important identifier.
- Vehicle registration or title to confirm ownership.
- Current contact details so the dealer can notify you about parts and appointments.
- Any prior recall confirmation numbers or advisor names to streamline follow-up.
If you prefer phone help, call customer service at 1-888-234-2138 to confirm status and campaign specifics. Only official databases tied to your VIN reliably confirm eligibility for the fuel pump recall.
Getting on the List: Ordering Parts and Securing Your Appointment
After VIN verification, the dealer orders the exact module tied to your vehicle and places you on its recall list.
The service advisor confirms allocation and requests the assigned parts. They will note your contact and provide an estimated lead time.
Because allocation is VIN‑based, your place in line depends on shipment timing for that specific part number. Ask how the dealer will notify you so you can schedule quickly when the part arrives.
What to expect from the service desk
Tip: aim for a morning appointment to lower the risk of same‑day delays caused by prior work.
“Get on the parts list early and keep your contact info current—timing often beats luck.”
| Notification Method | Typical Response Time | Recommended Action |
|---|---|---|
| Phone call | Same day – 48 hrs | Answer promptly and confirm appointment |
| Text / SMS | Within 24 hrs | Reply to secure a morning slot |
| 1-3 days | Follow up if no phone contact |
Confirm your phone and email with the dealer and ask for an ETA. That small step can cut calendar wait time and get your fuel pump replaced sooner.
Strategies to Cut Your Overall Timeline
The single best step to shorten calendar delays is to verify your VIN and notify a nearby dealer today. That starts parts allocation and moves you toward an earlier appointment.
Call early and stay flexible
Contacting a dealer as soon as you confirm eligibility puts you on the parts list. Be ready to accept short-notice slots. Flexibility often wins an earlier spot.
Compare authorized service centers
If local estimates are long, check another authorized Honda dealership nearby. VIN allocation can limit options, but different stores sometimes get different shipment timing.
Prep to save in-bay hours
Arrive with less than half a fuel tank and clear items from the rear seat. These simple steps speed access to the pump module and cut total work hours.
“Act early, accept morning slots, and keep your vehicle ready — small moves save valuable time.”
- Act now: verify VIN and call to start the parts clock.
- Be flexible: accept morning or short-notice appointments.
- Prepare: keep the fuel level low and clear the rear seat area.
What to Do While Waiting for Parts
While you wait for the part to arrive, monitor your car each day and log any new signs. Early notes help the service advisor prioritize a safety escalation if symptoms worsen.
Recognize warning signs
Watch closely for long cranks, sputtering, or sudden loss of power. These signs can precede an unexpected engine stall and signal a failing fuel pump.
If you notice hesitation under load or repeated hard starts, treat the condition as urgent and limit driving.
Reduce risk if you must drive
Choose low-speed routes, avoid highway merges, and increase following distance to lower crash exposure.
Keep your phone charged and have roadside assistance details handy. Know tow contacts so you can act quickly if the car quits.
- Monitor symptoms like extended cranking or sudden stalls.
- Prefer slow roads and light traffic when driving is unavoidable.
- Keep contingency plans: charged phone, tow provider, and dealer contact info.
- If issues escalate, stop driving and contact the dealer to request expedited handling due to safety concerns.
- Avoid overfilling the tank before the scheduled day to help the technician access the module more safely.
“If symptoms worsen, discontinue driving and arrange a tow — safety must come first.”
Safety and Warranty: Why You Shouldn’t Delay
A free safety campaign covers parts and labor to fix the defect that can abruptly stall your engine.
This no-cost recall repair eliminates a real road hazard. A failing fuel pump can cause sudden engine shutdown. That loss of power reduces steering and braking assist and raises crash risk.
Owners should prioritize the service to protect themselves and passengers. Completion at an authorized center includes documentation proving the recall is closed on your VIN. That paperwork supports future warranty questions and helps resale value.
Quick reasons to act now
- No out-of-pocket expense; parts and labor covered under warranty.
- Fix removes a documented stalling hazard that affects vehicle control.
- Authorized service yields official closure records tied to your VIN.
- Proactive owners reduce risk to occupants and other road users.
| Benefit | What You Get | Why It Matters |
|---|---|---|
| No cost | Parts and labor covered | Immediate financial protection |
| Safety | Corrected module installed | Reduces stall risk and loss of control |
| Documentation | Repair order and VIN closure | Supports warranty and resale |
“Prioritizing the recall repair protects people, preserves warranty rights, and documents safe service completion.”
Scope of Affected Vehicles and the 2018 CR-V Example
Manufacturers use VIN-level assignments to identify which vehicles received the defective supplier parts.
The campaign centers on Denso-supplied impellers that can deform after prolonged exposure to certain fuel blends. That deformation may bind the fuel pump impeller and cause an abrupt engine stall.
Campaigns J0Y and K0E cover many 2018 CR‑V units and related models from 2016–2018. Inclusion is VIN-specific, so not every 2018 CR‑V is affected.
- What owners should do: verify VIN eligibility with an official lookup to confirm coverage.
- The issue relates to a supplier part; allocation and fixes are assigned by VIN rather than by model year alone.
- US warranty data to date shows a failure rate under 2 per 1,000 across affected vehicles, yet the safety risk of a stall warrants action.
“A VIN check is the definitive step before scheduling the no-cost service.”
Confirming eligibility ensures your vehicle gets the correct corrective module and closes the campaign on your record.
Documentation You Should Keep
Keep a clear paper trail of every contact and service visit related to the campaign on your vehicle.
Your file should include the repair order that lists the fuel pump module replacement under the recall repair. That single document proves the corrective work was completed and ties the service to your VIN.
Also collect communication records. Save messages and dates from your service advisor about parts arrival and appointment confirmations. These notes can speed warranty discussions or reimbursement claims.
- Obtain and file the signed repair order showing the fuel pump module change and campaign code.
- Ask the dealer to confirm VIN-based recall closure in the manufacturer system and get a copy.
- Keep call logs, texts, and emails from your service advisor that note parts status and dates.
- Store records both digitally and in hard copy to protect resale value and future claims.
| Document | Why Keep It | Where to Store |
|---|---|---|
| Repair order | Proof of corrective module installation | Digital PDF + physical folder |
| VIN closure confirmation | Official campaign completion for warranty | Dealer printout and emailed record |
| Advisor messages | Timeline of parts and appointments | Email archive or note app |
“Organized records protect your warranty rights and make resale or reimbursement straightforward.”
If You Already Paid for a Fuel Pump Replacement
If you paid out of pocket for a prior pump replacement tied to this campaign, you may be eligible to recover costs.
Start the reimbursement process by calling Customer Relations at 1-888-234-2138 and request the J0Y/K0E reimbursement form. The team will outline the next steps and acceptable proof.
Documents you must submit include a detailed repair order that explicitly states fuel pump replacement and a proof of payment such as a receipt or bank record. Work with your dealer or your service advisor to obtain copies if needed.
| Document | Why It’s Needed | Tip |
|---|---|---|
| Repair order | Shows the pump replaced and parts used | Request an itemized invoice from the shop |
| Proof of payment | Confirms out-of-pocket expense | Include bank statement or credit receipt |
| Contact info | Needed for case updates | Keep dealer and advisor names |
Expect processing to take several weeks. Keep copies of everything and follow up with Customer Relations if you don’t hear back within the stated window.
After the Repair: What to Expect for Vehicle Reliability
Once the work finishes, owners should see the defect-linked stall risk drop sharply thanks to the new module. The corrected unit eliminates the impeller swelling mechanism that caused sudden engine shutdowns tied to this safety campaign.
Corrected pump vs. normal wear of other systems
The replacement specifically targets the faulty impeller. After installation and the final leak and diagnostic checks, expect normal reliability from the fuel system regarding that defect.
The repair does not extend a blanket warranty to unrelated parts. Other wear items in the powertrain and accessory systems still age and may need service over time.
Keep routine maintenance current to protect engine performance and long-term dependability. Simple steps like scheduled inspections, filter changes, and proper fluid care matter.
Retention tip: keep the recall paperwork and the signed repair order. That documentation supports any future warranty or resale discussions and proves the corrective replacement was completed.
- The new module removes the specific stall cause tied to the campaign.
- Expect restored fuel delivery behavior after proper installation and testing.
- Maintain standard service intervals to protect overall reliability.
- Save paperwork to document closure and warranty conversations.
Conclusion
Conclusion
Confirming your VIN and contacting a dealer starts the parts allocation process and shortens overall waiting time. The hands-on in-bay work usually takes about 2–3 hours, but calendar time depends on part availability and scheduling.
Do this now: check the VIN at NHTSA or the owners portal, get on the parts list, and request a morning appointment. Arrive with less than half a tank and clear the rear seat to speed day-of service.
Keep all documentation from calls and the service order. Acting quickly lowers roadside risk and helps your vehicle return to safe operation sooner after this fuel pump recall and related pump recall.
FAQ
What is the typical bay time for the recalled pump replacement?
Expect about 2–3 hours of hands-on shop time for the module swap, leak checks, and final diagnostics. That is the time your vehicle typically spends in the service bay once a technician starts the job.
Why can the entire repair take weeks or months even if the swap is quick?
The total timeline often depends on parts allocation and shipping. Dealers receive corrected modules in batches and assign them by VIN. Scheduling and available service slots add delays, so end-to-end completion can stretch to weeks or months.
How will my dealer know if my vehicle is affected?
Provide your VIN to the service advisor or use the NHTSA VIN lookup and the manufacturer’s owners site. Those tools confirm open campaigns, required parts, and any eligibility notes tied to your vehicle.
What steps does the dealership perform during the 2–3 hour repair window?
Typical steps: check-in and paperwork, safety preparation, access to the module via rear seat or tank, removal and replacement of the assembly, fuel leak and pressure checks, system reprogramming if needed, and a final road or diagnostic check to confirm repair completeness.
Can I reduce wait time by choosing a specific dealer or service time?
Yes. Calling early, choosing an authorized location with available inventory, and booking morning appointments help. Flexible scheduling and visiting multiple authorized centers can shorten the wait for parts and a bay.
What should I tell the service advisor when I call?
Have your VIN, vehicle model year, current symptoms, and a brief history of any prior related service. Ask whether parts are in stock, the estimated wait for allocation, and whether you need to leave the vehicle for the full day.
Are there safety steps I can take while waiting for the part to arrive?
Watch for long cranks, sudden power loss, or stalling. Keep trips short, avoid highway driving when possible, and maintain fuel below half a tank to reduce stress on the tank and module. Plan alternate transportation if you rely on the vehicle daily.
If my vehicle stalls because of the defect, is roadside assistance covered?
Coverage depends on your warranty and any extended programs. The recall repair is free, but emergency towing or roadside service rules vary. Ask your dealer or your insurance/roadside provider about reimbursement and immediate assistance options.
What documentation should I keep after the recall repair?
Keep the repair order, recall closure paperwork showing VIN confirmation, and any emails or messages with the dealer. These records help if questions arise about warranty coverage or reimbursement for prior paid repairs.
I already paid to replace the assembly before the recall—can I get reimbursed?
You may be eligible for reimbursement. Present the original paid invoice, proof of payment, and details of the repair to the automaker’s customer service or the dealer. Reimbursement terms and timelines vary by program, so follow the published claims process.
How does the defective impeller affect engine performance?
The impeller can degrade and reduce delivery pressure, causing hesitation, loss of power, or a sudden stall. The corrected module restores proper fuel delivery and reduces the risk of unexpected shutdowns.
How will I know when my replacement module is available for my VIN?
Your service advisor will typically notify you when the VIN receives an allocation. You can also recheck the NHTSA or manufacturer portal or call the dealer periodically for status updates.
Are repairs performed under the recall free of charge?
Yes. Authorized recall repairs are performed at no cost to the owner. The automaker or its supplier covers parts and labor for the corrective action listed in the campaign.
What should I expect for vehicle reliability after the corrected module is installed?
After replacement, you should see normal fuel delivery and improved drivability. Other wear-related issues unrelated to the module can still occur, so maintain routine service intervals and monitor performance.
If I want faster service, can I go to a different authorized dealer?
Yes. Different locations may have varying inventories and appointment openings. Calling multiple authorized centers increases the chance of finding available parts and an earlier service slot.

